Return & Refund Policy

At PrimeBzr, we strive to provide you with the best possible service. If you are not satisfied with our services or products, please read our return and refund policy below:

1. Eligibility for Returns

• Returns are applicable only to physical products (if any).
• Digital products or service-based items (like survey credits, leads, access, etc.) are non-returnable once delivered or accessed.
• Items must be unused, in original packaging, and returned within 7 days of delivery.

2. Refund Conditions

• Refunds will be processed only if the issue is raised within 7 days of purchase.
• For services (like custom dashboards, listings, or promotions), refunds are applicable only if service is not delivered as promised.
• No refund will be provided once work has started or has been partially completed.

3. Process for Returns or Refunds

1. Contact our support team at connect@primebzr.in or WhatsApp us at +91 73030 96921.
2. Explain the issue with order/service along with proof (invoice, screenshots, etc.).
3. Our team will verify and confirm if the item/service is eligible for return or refund.

4. Timeframe for Refund

Refunds (if approved) will be initiated within 5–7 business days and credited via the original payment method.

5. Non-Refundable Situations

• Change of mind after placing an order.
• Delayed delivery caused by third-party logistics.
• Incorrect information provided by the user.
• Violation of our terms of service.

6. Contact Us

If you have any questions about our return or refund policy, feel free to reach out:

Email: connect@primebzr.in
Phone / WhatsApp: +91 73030 96921